If for any reason you need to change or cancel after placing the order, please contact Customer Service at +1(504) 534-5074 as soon as possible. We will try our best to accommodate your needs if your order has not yet shipped. If your order has been processed and is ready to ship, we may not be able to adjust or cancel your order. Please click here and follow the return process to exchange or receive a refund.
Delivery & returns
Yes we ship internationally with UPS. You can find rates calculated at checkout by weight and zone. If you have any issues or questions about shipping to a specific location, you can reach out to us at firstname.lastname@example.org
Orders that are placed Monday - Friday before 12 PM (Pacific Time) will be shipped out within 2-3 business days.
Due to COVID-19, please allow 2-4 business days for your item to ship and additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Orders placed on weekends will be processed Monday. Orders are not shipped or delivered on weekends or holidays. Delivery details will be provided in your confirmation email.
You can return your item up to 30 days after receiving your order. Please make sure that the products are not worn, washed or damaged. You can read more about our return policy here
It's not mandatory, but it is highly recommended. Having an account will allow you to find your order history, edit your addresses and track your parcel online faster. You will also be notified of new products and special events.
You can contact us through our contact page! We will be happy to assist you.