You can check on the status of your order by logging into your account.

If you didn't create an account, once your order has been shipped we will send you an email confirmation with your tracking information. 

For more information about shipping, you can view our Shipping Policy here

Orders that are placed Monday - Friday before 12 PM (Pacific Time) will be shipped out within 2-3 business days.

If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Orders placed on weekends will be processed Monday. Orders are not shipped or delivered on weekends or holidays. Delivery details will be provided in your confirmation email.

Yes we ship internationally with USPS, UPS and DHL. You can find rates calculated at checkout by weight and zone.

If you have any issues or questions about shipping to a specific location, you can reach out to us at orders@shopcanape.com

Return up to 30 days after delivery.
Exchange up to 60 days after delivery.
Items must be unwashed, unworn, in the original condition, with all tags attached.

You can read more about our return policy here