We do not sell your personal information

Personal information we collect

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device. As you browse the Site, we also collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this as Device Information.

We collect Device Information using the following technologies:

Cookies – Data files placed on your device, often with a unique identifier. Learn more: http://www.allaboutcookies.org

Log Files – Track actions on the Site and collect your IP address, browser type, Internet service provider, referring/exit pages, and timestamps.

Web Beacons, Tags, and Pixels – Electronic files used to record browsing behavior.

When you make or attempt to make a purchase through the Site, we collect certain Order Information, such as your name, billing/shipping address, payment information (including credit card numbers), email, and phone number.

When we refer to Personal Information, we mean both Device Information and Order Information.

How do we use your personal information?

We use Order Information to:

Fulfill orders (process payment, arrange shipping, send confirmations)

Communicate with you

Screen for potential fraud

Provide personalized product recommendations or marketing based on your preferences

We use Device Information to:

Screen for potential fraud or risk

Improve and optimize our Site (e.g. analytics, marketing performance)

SMS Communications and Data Use

If you opt in to receive SMS marketing from Canapé, we will use your mobile number to send you updates, promotions, cart reminders, and other messages related to our brand and services.

Canapé LLC’s website uses cookies to help keep track of items you put into your shopping cart, including when you have abandoned your cart. This information is used to determine when to send cart reminder messages via SMS.

SMS opt-in data and consent will not be shared with or sold to any third parties for marketing purposes.

The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Sharing Your Personal Information

We share your Personal Information with trusted third-party providers to help us use your information as described above. For example:

Shopify, to power our online store (Privacy Policy)

Google Analytics, to understand how customers use our Site (Google Privacy)
Opt out: Google Analytics Opt-Out

We may also share your information to comply with laws or respond to legal requests.

Behavioral Advertising

We use your Personal Information for targeted advertising.
Learn more: Network Advertising Initiative

Opt-out options:

Facebook Ads Settings

Google Ads Settings

Bing Ads Settings

DAA Opt-Out Portal

Do not track

Your Rights (EU/EEA Residents)

If you are a European resident, you have the right to access, correct, or delete your personal information. Contact us using the information below to exercise these rights.

We process your data to fulfill contracts (like orders) or pursue our legitimate business interests. Your information may be transferred outside Europe, including to the U.S. and Canada.

Data Retention

We keep Order Information for our records unless and until you ask us to delete it.

Changes

We may update this policy periodically for legal, operational, or regulatory reasons.

Contact Us

If you have any questions or concerns, contact us at: orders@shopcanape.com or by mail using the details provided below:

Canapé
[Re: Privacy Compliance Officer]
Canapé LLC, 1855 E Industrial St, Suite 315, Los Angeles, CA 90021, United States